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class="inner"><div class="title"><h3><span class="position">Customer Relationship Administrator(Central)【Good atmosphere and Good environment】</span><span class="id">ID:11900</span></h3><span class="salary"><i class="fas fa-money-bill"></i>15,000 HKD ~ 20,000 HKD</span><span class="location"><i class="fas fa-map-marker-alt"></i>Central and Western District</span></div><div class="detail"><ul class="list"><li class="category"><h4>Job Category</h4><p>Customer support/service, Sales coordinator/Admin/Receptionist/Secretary</p></li><li class="industry"><h4>Industry</h4><p>Food Services, Hospitality/Tourism & Leisure, Education</p></li><li class="description"><h4>Job Description</h4><p>-Represent the corporation in a professional, courteous manner via email, phone and messenger.<br />-Respond to customer complaints and inquiries from members by phone, email and social network.<br />-Determine appropriate investigation, solution of complaints.<br />-Provide feedback to management or co-worker in order to promote a continual improvement of ABC Cooking Studio’s member service delivery.<br />-Manage and update the customer relation policies in line with the company standard.<br />-Ensure all complaint cases are logged on the ticket system and raised for colleague’s awareness in order to appropriately response to the issue.<br />-Analysis of customer needs or complaints and complete the report to senior management</p></li><li class="requirement"><h4>Requirement</h4><p>-Diploma Holder or above<br />-With minimum 2 years working experience<br />-Strong interpersonal and communication skills (both verbal and written)<br />-Good problem solving and conflict resolution skills<br />-Proficient in PC skills<br />-Positive working attitude<br />-Work independent, detail-minded and self-motivated<br />-Good command of both English and Chinese<br />-Immediate availability is preferable</p></li><li class="other-language"><h4>Other Language</h4><p>Cantonese, Mandarin, English</p></li><li class="working-hour"><h4>Working Hour</h4><p>0900 ~ 1800</p></li><li class="benefit"><h4>Benefit</h4><p>-Annual leave<br />-Bonus(quarterly)<br />-Medical insurance<br />-MPF<br />-Employee Benefit</p></li></ul></div><div class="bottom"><div class="apply"><p class="closed">This job is closed</p></div></div></div></div></div><div class="related"><div class="wrapper"><div class="inner"><h3>Related Jobs</h3><ul class="list"><li><a href="/en/jobs/11475"><div class="title"><h4><span class="position">Sale Coordinator(Asian Equities ex-Japan)(Central)</span><span class="id">ID:11475</span></h4><span class="salary"><i class="fas fa-money-bill"></i>24,000 HKD ~ 27,000 HKD</span><span class="location"><i class="fas fa-map-marker-alt"></i>Central and Western District</span></div><div class="detail"><div class="category"><h5>Job Category</h5><p>Customer support/service, Resercher, Analyst/Economist/Stratagist, Other(Finance), Sales 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